Research and design of new enterprise self service journeys in a large business transformation program.
Combining qualitative customer research with quantitative insights in a customer journey map to analyse the Vodafone Network experience.
Design of new sales & self service journeys for mass-market in a large business transformation program.
Development of a crowdfunding platform to empower fundraisers and donors to fundraise for Macheo.
Creation of a communication strategy that includes online, social media, newsletters, and print/offline communication.
Creation of a new responsive website & social media strategy for the Dance4Life NGO in Kenya.
New responsive front-end platform and a redesign of online shop and support sections of Vodafone.nl.
Delivery of a new mobile strategy, mobile website and a selfcare app for different platforms.
Improve the online start-up experience of new Vodafone customers with their new phone, plan and My Vodafone
Redesign the roaming information of the Vodafone website.
A selection of digital and graphic design projects for various companies (i.e. ABN Amro, Baker&McKenzie).
Concepts that show the potential of combining social networking and communication to aid business professionals in their work.
Concept and working prototype that encourages girls to play and learn football for TNO Nederland.
Concept to provide IKEA customers with a pleasant shopping experience in ’10 years from now’.